The British Taxi
Please review the following terms and conditions.
Provision of service by The British Taxi LLC (“Company”) to you (“Client”) is made with Client’s full acknowledgment of and agreement with the following terms and conditions:
Unless otherwise specified, all reservations require a major credit card and are subject to a guaranteed payment. A credit card number will be taken at the time Client places a reservation. A 50% NON-REFUNDABLE deposit is required for all reservations. The remaining balance is due no later than 72 hours before Company is scheduled to provide service and, unless client specifies otherwise, will be charged within 72 hours before Company is scheduled to provide service to the credit card used to make the non-refundable deposit.
If Client wishes to cancel a reservation, he/she must call Company and make such cancellation at least 72 hours before Company’s provision of service is scheduled to begin. In the event of such timely cancellation, Company will refund Client all charges already paid, with the exception of the 30% NON-REFUNDABLE deposit, which Company will keep in all circumstances.
If, while Company is providing service, Client wishes to extend the amount of time of such service, and Company is able to make such extension, Client will incur an additional charge of $40 for each 15-minute increment that provision of service is extended, which balance shall be due immediately upon completion of service.
Unless otherwise expressly agreed to by Company and Client, Company’s provision of service will not extend beyond the 25-mile radius emanating from the intersection of Market Street and Front Street in downtown Wilmington, North Carolina.
Client who enters into this Service Agreement assumes complete responsibility of and liability for the other persons in his/her party and their actions.
Client agrees that he/she and all other persons in his/her party will comply with all applicable laws and regulations. Client and all other persons in his/her party agree to behave in an orderly, well-behaved, careful, non-negligent manner. Company will not be responsible or liable for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill.
Possession, sale, storage, use, and consumption of narcotics and illegal drugs is prohibited in Company vehicles, including the cabin and the trunk. Possession, sale, and storage of illegal contraband is prohibited in Company vehicles, including the cabin and the trunk. No alcoholic beverages can be possessed, stored, used, or consumed by any person not of the legal drinking age. Smoking is not permitted in Company vehicles.
Company’s drivers have the right to terminate service immediately in the event he/she discovers possession and/or use of illegal narcotics by any passengers, possession and/or storage of illegal contraband by any passengers, smoking in Company vehicles, and possession and/or use of alcoholic beverages by minors. Company further reserves the right to terminate service immediately for any other noncompliance with the terms of this Service Agreement. There will be no return of any monies to Client in the event service is terminated by Company for any of the above-stated reasons.
Client is responsible for any and all damage to the interior and/or exterior of the vehicle and all equipment therein. This includes, but is not limited to: gum damage, beverage/fluid spillage, food spillage, vomiting, breakage of glasses, breakage of lights, burn damage, and damage to equipment.
Client assumes full financial liability for any damage to the vehicle caused by himself/herself and/or by any persons in his/her party. At Company’s and/or its drivers’ discretion, Client agrees to be fully liable for all charges that may incur, including, but not limited to:
• $60 minimum for extensive clean-up (spills, etc.)
• $120 minimum for shampoo and disinfecting (due to sickness—interior)
• $120 minimum for detailing and wax (due to sickness—exterior)
• $200 minimum for damage to the interior of a vehicle
• $200 minimum for each burn hole or mark, or rip or tear to upholstery
• $250 minimum for each act of vandalism
Company is not responsible for any lost, stolen or damaged items left in a vehicle upon conclusion of service.
Pets and other animals are not allowed in Company’s vehicles.
Children who are required by North Carolina law to use a car seat or a booster seat are not permitted to ride in Company vehicles. No persons under the age of 15 may ride in Company vehicles without being accompanied by a responsible person who is at least 18 years old.
Company is not liable and shall not be held responsible for late arrival, delay in service, or early termination of service caused by events beyond its control, including, but not limited to, acts of God, traffic delays, mechanical breakdown, incorrect pick-up/drop-off information provided by Client, and any other situation beyond Company’s control. Company will only be responsible for making up time lost in such instances at a later, mutually agreeable date.
Company agrees to send the vehicle Client requests at the time specified in the reservation. Company, however, reserves the right to upgrade the vehicle or switch to a comparable vehicle in the event of a mechanical failure, accident, or other extenuating circumstance. Company will use its best efforts to avoid such substitutions. If a mechanical failure, accident, or other extenuating circumstance occurs and Company is unable to upgrade the vehicle or switch to a comparable vehicle, Company will use its best efforts to notify Client and permit Client to cancel its reservation or to downgrade its vehicle and receive appropriate discounts. In the event Client elects to cancel its reservation in such a situation, Company will refund Client’s 50% deposit, but Client agrees that Company will not be liable to Client for any other payment, damages, or other relief. No additional charges will be incurred if Company upgrades a vehicle without Client’s request. If Company upgrades the vehicle or switches to a comparable vehicle, such upgrade or switch will not affect this Service Agreement in any manner.
Client agrees to indemnify and hold Company harmless from and against any and all claims for injury to persons (including death), and loss of or damage to personal property, including loss or damage incurred by fire, water, theft or any other cause whatsoever, resulting from Company’s provision of service.
Company reserves the right to cancel this Service Agreement at any time prior to beginning of provision of service for a given job, in which case Company will return all monies paid thereto by Client.
If any action at law or in equity is necessary to enforce or interpret the terms of this Service Agreement, the prevailing party in any such action shall be entitled to recover from the non-prevailing party its reasonable attorneys’ fees, costs and necessary disbursements, in addition to any other relief to which it may be entitled.
This Service Agreement contains the entire agreement between Company and Client with respect to the subject matter hereof and supersedes all prior, contemporaneous, written or oral negotiations, agreements, promises or understandings between the Parties with respect to the subject matter hereof.
This Service Agreement shall be construed and enforced in accordance with the laws of the State of North Carolina without regard to such state’s principles of conflict of laws.
Should any term, condition, or provision of this Service Agreement be held void or unenforceable, such term, condition, or provision of this Service Agreement shall be deemed severed from this Service Agreement, and the enforceability of the remainder thereof shall not be affected and will remain in full force and effect.
By enter your name in the box below box, Client declares that he/she is over the age of (18) eighteen and is capable of entering into a legally binding contract. By entering your name in the box below, Client further declares that he/she has read and understands and agrees to the terms and conditions set forth in this Service Agreement.